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Making a Booking – Terms and Conditions If you wish to reserve a place on one of our seminars or training programmes (whilst you consult with colleagues/seek permission to attend) just give us a call. We will hold the place for 24 hours pending your confirmation.
Substitute Delegates – Substitute delegates are welcome. Wherever possible, please try to let us know in advance of the day.
Cancellations by Solvendis – It is rare for a seminar to be cancelled but such things as inclement weather, issues with availability of the venue etc do occur. In (any and every) circumstances where the seminar needs to be cancelled by Solvendis then:
For a one-day seminar a full refund of the course fee will be made
For a longer training programme involving attendance on multiple days – the cancelled day will be rearranged in a timescale which maximises the delegates ability to attend on the re-arranged date.
Solvendis are not liable for any ancillary costs of accommodation or travel etc.
Cancellations by Delegates – We appreciate that delegates plans change for a variety of reasons. This may result in the need to cancel the booking. In such circumstances:
Where at least 10 working days’ notice of cancellation is given – no fee will be charged
Where more than 3 working days’ notice of cancellation is given (but less than 10) – the invoice remains payable in full but a ‘seminar credit’ (to the value of the invoice) will be awarded to the organisation for use at a future Solvendis seminar/ training event (it does not have to be the same event or the same person who attends)
Where 3 or fewer working days’ notice of cancelation is given the invoice is payable in full, no seminar credit is awarded.
All cancelations must be confirmed by email.
How to Pay – Payment is due by the date of the seminar or within 30 days of the invoice being raised (whichever is the sooner). Payment can be made by Bank Transfer or through a card payment (just give us a call).
The Solvendis Higher Level Certificate in Safeguarding & Prevent will be of interest and of practical use to Designated Safeguarding Leads and to staff who have a particular responsibility for ensuring the safeguarding and well-being of their learners.